Before having your rug professionally cleaned, ask a
few questions.
All Rug Cleaning Companies Are Not The Same
• Never select a rug cleaning firm based on price alone. Price is not the best measure of quality service.
• Rugs should never be cleaned in your home unless there are extenuating circumstances. Reputable rug cleaners pick up and deliver rugs or have a location for drop off.
• The most qualified rug care specialists distinguish themselves by their experience, in-depth knowledge of rugs, training, methods, processes, and customer service.
Education
• Are they active in an industry association?
• Your rug cleaner should be committed to the
highest level of education and training.
• Are they certified under the Master Rug Cleaner®
program, the benchmark of industry training?